At Botgenuity, we ensure the security of your data with stringent measures including automatic file deletion, advanced encryption, and restricted data usage, safeguarding your information at every step.

Overview of Security Measures at Botgenuity

To address common inquiries about our security practices:

  • Automatic File Deletion: Files uploaded to Botgenuity are automatically deleted after processing, unless you specify otherwise.

  • Isolated Storage: All uploaded content is securely stored in isolated containers, minimizing the risk of unauthorized access.

  • Encryption: We protect your data with AES-256 encryption both at rest and in transit, adhering to the highest standards of data security.

  • Data Usage: We only use your data to fulfill API interactions or to provide customer support, and only at your explicit request.

  • Secure Data Hosting: Your embedded content (vectors) and reference materials (text, author, links, etc.) are securely stored and encrypted on Pinecone, a service hosted on Amazon Web Services (AWS) in Nothern Virginia, USA (us-east-1). For further details on their security measures, please visit: Pinecone Security.

Through these measures, Botgenuity ensures that your data remains secure and private, supporting your operations without compromising on safety.