How To Install The ChatBot on GHL

Quickly integrate Botgenuity ChatBot with GoHighLevel using this easy step-by-step guide to improve customer service.

Getting Started

Integrating a ChatBot into your website has never been easier! Follow this simple guide to enhance your website's functionality by adding Botgenuity's AI ChatBot. This powerful tool can significantly improve user engagement and provide immediate assistance to your visitors, 24/7. Let's get started.

Prerequisites

Before we dive into the installation process, make sure you have the following:

  • An active GHL account.
  • Administrative access to your GHL website builder.
  • The AI ChatBot embed code provided by Botgenuity. (It will be used in the steps below.)

Installation Steps

1. Access Your GHL Website Builder

Log in to your GHL account. Navigate to the website section where you can access your website builder. This is where you'll be able to make changes to your website's layout and content.

2. Modify the Website Footer

The footer of your website is an ideal place to embed the ChatBot, as it allows the ChatBot to be accessible from any page. Follow these steps:

  • Add a new row to the footer of your website.
  • In this new row, insert a Custom Code element. This element will host the ChatBot's embed code.

3. Embed the ChatBot Code

Now, it's time to integrate the ChatBot into your website. You should have received a unique embed code from Botgenuity, which looks something like this (remember to use the actual code provided to you):

<!-- Example Embed Code (Do not use) -->
<script
  type="module"
  src="https://chat.botgenuity.com/api/embed?id=your-bot-id-here"
  crossorigin="anonymous"
></script>
  • Copy your provided Botgenuity ChatBot embed code.
  • Paste this code into the Custom Code section that you've added to your website's footer.
  • Click Save to apply the changes.

4. Hide the Embed Code Row

For aesthetic purposes, you might want to hide the row containing the embed code. This step ensures the code does its job without altering the visual appeal of your website. Simply set the row visibility to "hidden" in your website builder settings.

5. Verify the ChatBot Installation

After saving your changes, visit your website as a visitor would. You should see the ChatBot icon visible and ready for interaction. Click on it to ensure it's working correctly, providing instant responses or information to simulated queries.

Congratulations! You've successfully integrated Botgenuity's AI ChatBot into your GHL website. This addition is set to revolutionize the way you engage with your visitors, offering them immediate support and enhancing their overall experience on your site.

Should you encounter any issues during the installation process or have any questions regarding the ChatBot's functionalities, feel free to reach out to Botgenuity's support team for assistance.

Enhance your website's capabilities today with Botgenuity's AI ChatBot and watch your user engagement soar to new heights!

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