AI Chatbot Pricing Plans
Explore Our Chatbot Subscription Plans - Designed for Every Business Size
Get 2 months for free by subscribing yearly!
Free
$0/month
1 Chatbot
50 message credits/month
500,000 characters/bot
Widget customisation
Chat history & insights
Embed on unlimited websites
Powered by GPT-3.5
*Chatbots deleted after 14 days of inactivity
Get StartedStarter
$19/month
2 Chatbots
2,000 message credits/month
12,000,000 characters/bot
Widget customisation
Chat history & insights
Collect & export leads
Embed on unlimited websites
Powered by GPT-3.5
Slack integration
Standard
$49/month
5 Chatbots
5,000 message credits/month
12,000,000 characters/bot
Widget customisation
Chat history & insights
Collect & export leads
Embed on unlimited websites
Powered by GPT-3.5 or GPT-4
Slack integration
Monthly source refresh
Custom functions
Premium
$99/month
Most popular
10 Chatbots
10,000 message credits/month
12,000,000 characters/bot
Widget customisation
Chat history & insights
Collect & export leads
Embed on unlimited websites
Powered by GPT-3.5 or GPT-4
Slack integration
Weekly source refresh
Custom functions
Unbranded chat widgets
Ultimate
$299/month
30 Chatbots
30,000 message credits/month
12,000,000 characters/bot
Widget customisation
Chat history & insights
Collect & export leads
Embed on unlimited websites
Powered by GPT-3.5 or GPT-4
Slack integration
Daily source refresh
Custom functions
Unbranded chat widgets
Custom domain
PII Anonymization
Rate limiting
Enterprise
For high volume businesses seeking custom solutions, our Enterprise plan offers priority support and integration help to create specialized bots for your unique requirements.
Tailored for large-scale businesses with needs exceeding our existing plans, this plan ensures your traffic management and unique business demands are a priority.
For more information or to discuss your specific needs, please get in touch with us.
* Using GPT-3.5-turbo will use 1 message credit but using GPT-4-turbo will use 10 message credits per chatbot response.
Add-ons
Extra Chatbots
$10/month
Add extra chatbots to your account for $10 per month each. Cancel Anytime
Extra Messages
$10/month
Add extra messages credits at $10 per 1000 messages per month. Cancel anytime.
Remove Branding
$29/month
Remove 'Powered by Botgenuity' from the widget.
Custom Domain
$49/month
Use your own domain name in the embed code and share urls for the chatbots.
Start Your Journey with Our Chatbot Subscription Plans Today!
Select Your Ideal Chatbot Pricing Plan - Transform Your Business with AI Today.
FAQs
Frequently Asked Questions
How do message credits work?
One AI response with gpt-3.5-turbo (the default) costs 1 message credit. One AI response with gpt-4-turbo costs 10 message credits. You can change which model your chatbot uses in the chatbot settings.
The difference is because gpt-4-turbo costs 10x (prompt tokens) and 15x (completion tokens) what gpt-3.5-turbo costs on OpenAI.
What counts as one chatbot?
One chatbot means a chatbot that contains specific data and can answer any question about this data. Even if it was created using multiple documents.
What LLMs models does Botgenuity use?
We currently utilises OpenAI GPT 3.5 and GPT4 depending on your plan. However, we are always exploring new options to enhance our services, and we plan to offer more models soon.
Does it work with languages other than English?
Yes, our platform supports around 95 languages. You can train your chatbot in any language, and your users can interact with it in any language.
How do I know how many characters are in my document?
Once you upload your document(s), chatbot will show you the character count of all the documents.
Can I automatically update my chatbot sources?
Yes you can enable scheduled source updates for dynamic sources like URLs, Websites, and Sitemaps. Depending on your plan you can do this monthly, weekly, or daily. You can also manually refresh your sources at any time on all plans.
Is my private uploaded data being used to train Open AI?
No, it is not. We connect to Open AI via it's API service, and as such, your data is not being used to train the Large Language Model. Read more about it here.
What happens if I run out of message credits?
Don't worry, you can easily buy more credits to add to your account. Just go to 'Billing' page and purchase however many you need. If you don't want to add more, your ChatBot will start collecting their name, email, and message from your users so you don't miss any potential sales.
When does my monthly quota reset?
The monthly quota for your account will automatically reset on the first day of each calendar month, irrespective of your subscription date. For instance, if you subscribe in mid-January, your credits will be renewed on February 1st.
What happens if I downgrade my subscription?
All unused credits will not carry over when you downgrade your subscription. It's best to use your remaining credits before downgrading, or apply the downgrade on or before the 1st of the following month to coincide with the monthly credit reset.
Can I cancel anytime?
Absolutely! We understand that circumstances can change. While our AI Chatbot is designed to save you both time and money, which our customers often appreciate, you retain the flexibility to cancel your subscription whenever the need arises.